LEAD PRODUCT DESIGNER
A product designer who leads teams making complex software feel
10+ years designing complex B2B products, from 0-to-1 platforms to design systems. Most recently order management at Qu, and POS and inventory at Lightspeed and Upserve.
● OPEN TO LEAD AND SENIOR PRODUCT DESIGN ROLES · REMOTE
40+
features shipped across 4 products as Lead Product Designer
40%
faster task creation in the mobile redesign I led
−30%
duplicate customer records across 500K+ users
inventory workflows powered by one barcode scan
Selected work
QU · APP REDESIGN
Notify
From a static data screen to an analytics app operators act on, with clear states for partial, unavailable and merged legacy data. Validated with Shake Shack to support the deal.
LIGHTSPEED · DATA QUALITY
Merge Duplicates
Cleaning up customer data that was causing billing errors and broken loyalty programs.
UPSERVE · MOBILE APP
Inventory scanning
Replacing hand-typed deliveries with phone-camera barcode scanning.
About
I lead by making the hard calls visible: what we build first, what we cut,
and why.
01
Systems, not one-off screens
Co-created Qu's first Global Design System, adopted by Enterprise Intelligence, Notify and Qu Order Management, and built Volt at EOS.
02
Close to the people on the floor
I start with operators, support teams and enterprise customers before I open Figma.
03
Scoped with engineering, not handed to them
Hard constraints like offline mode, legacy data and rush hour speed shape the design from day one. Lately I prototype straight from PRDs with Claude.

Before product design, I spent years in branding and signage in Brazil and the US, and before that I studied civil engineering.
I still work like both: structure first, then craft, and when it fits, a little joy.
© 2026 Joao Medeiros